PRIVACY POLICY

1. INFORMATION WE COLLECT

In the course of providing IT services and customization work, we collect various types of information to deliver high-quality solutions tailored to your needs.

1.1 Personal Information

• Contact details (name, email address, phone number, business address)
• Company information and business requirements
• Payment and billing information
• Communication records and project correspondence

1.2 Technical Information

• Website URLs, hosting credentials, and server access details
• Database information and application data required for customization
• Source code, design files, and project assets
• System specifications and technical requirements

2. HOW WE USE YOUR INFORMATION

2.1 Service Delivery

We use your information to:

• Provide customization services, website development, and technical support
• Communicate about project progress, updates, and deliverables
• Troubleshoot technical issues and optimize performance
• Process payments and maintain billing records

2.2 Business Operations

Your information helps us:

• Improve our services based on project requirements and feedback
• Maintain project documentation and version control
• Provide ongoing support and maintenance services
• Comply with legal and regulatory requirements

3. INFORMATION SHARING AND DISCLOSURE

3.1 Third-Party Services

We may share limited information with trusted third parties when necessary:

• Hosting providers and cloud services for project deployment
• Payment processors for transaction handling
• External developers or specialists for specific project requirements
• Legal or financial advisors when required by law

3.2 Data Protection Measures

When sharing information, we ensure:

• All third parties sign confidentiality agreements
• Data is shared only on a need-to-know basis
• Appropriate security measures are maintained
• Your explicit consent is obtained when required

4. DATA SECURITY

4.1 Security Measures

We implement comprehensive security measures to protect your information:

• Encrypted data transmission using SSL/TLS protocols
• Secure storage systems with access controls and authentication
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality

4.2 Access Control

Access to your information is strictly limited to:

• Authorized team members working on your project
• Senior staff responsible for project oversight
• Support personnel when technical assistance is required

5. DATA RETENTION

5.1 Project Files

We retain project-related information as follows:

• Active project files during the development and implementation phase
• Completed project archives for 2 years after project completion
• Source code backups for 1 year following final delivery
• Communication records for 3 years for support purposes

5.2 Business Records

Financial and legal records are retained according to:

• Tax and accounting requirements (typically 7 years)
• Legal compliance obligations
• Industry best practices for business documentation

6. YOUR RIGHTS AND CHOICES

6.1 Access and Control

You have the right to:

• Request copies of your personal information we hold
• Update or correct inaccurate information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for data processing where applicable

6.2 Data Portability

Upon request, we will provide:

• Your project files in commonly used formats
• Source code and documentation you own
• Database exports and content backups
• Migration assistance to new service providers

7. COOKIES AND TRACKING

When you visit our website or use our online services:

• We use essential cookies for website functionality
• Analytics cookies help us improve our services
• You can control cookie preferences through your browser settings
• We do not use cookies for advertising or marketing purposes

8. INTERNATIONAL DATA TRANSFERS

If you are located outside our primary jurisdiction:

• We may transfer data to secure servers in other countries
• All transfers comply with applicable data protection laws
• Adequate safeguards are implemented for international transfers
• Your data receives the same level of protection regardless of location

9. CHILDREN'S PRIVACY

Our services are designed for businesses and professional use:

• We do not knowingly collect information from individuals under 16
• If we discover such collection, we will delete the information promptly
• Parents or guardians may contact us regarding any concerns

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically:

• Changes will be posted on our website with an updated effective date
• Significant changes will be communicated directly to active clients
• Continued use of our services indicates acceptance of updates
• You may request information about specific changes at any time

11. CONTACT INFORMATION

For privacy-related questions or requests, please contact us:

Morpich Design LLP
Email: support@morpichdesign.com
Website: https://morpichdesign.com
Business Email: support@morpichdesign.com
Phone: +91 9033 147 525

We will respond to your privacy inquiries within 5 business days and resolve any issues as quickly as possible.