TERMS AND CONDITIONS

1. INTRODUCTION

Welcome to Morpich Design ("we," "our," or "the Company"). These Terms and Conditions govern all payments made through our website via Stripe payment processing services. By making a payment through our website, you agree to these terms in their entirety.

2. PAYMENT TERMS

2.1 Payment Methods

We accept payments via Stripe, which supports various payment methods including credit cards, debit cards, and other payment options depending on your location. All payments are processed securely through Stripe's platform.

2.2 Payment Process

When you make a payment, you authorize us and Stripe to charge the account associated with your selected payment method. By providing your payment information, you represent and warrant that you have the legal right to use the payment method you provide.

2.3 Currency and Pricing

All prices displayed on our website are in the currency specified at checkout unless otherwise stated. We reserve the right to change our prices at any time, but changes will not affect orders that have already been confirmed.

2.4 Payment Schedule

For design projects, unless otherwise agreed in writing:

• A non-refundable deposit of 50% of the total project cost is required before work begins
• The remaining 50% is due upon completion of the project before final files are delivered
• For ongoing services, payment terms will be specified in your service agreement

3. SECURITY AND DATA PROTECTION

3.1 Payment Security

All payment transactions are encrypted and processed securely through Stripe. We do not store your complete credit card information on our servers.

3.2 Data Processing

By making a payment, you acknowledge that your data will be processed in accordance with our Privacy Policy and Stripe's Privacy Policy. Your payment information will be handled in compliance with applicable data protection laws.

4. REFUNDS AND CANCELLATIONS

4.1 Refund Policy

All payments made for design services are non-refundable unless otherwise required by law. For specific circumstances where refunds may be considered, please refer to our separate Refund Policy.

4.2 Project Cancellation

If you cancel a project after payment has been made:

• The initial deposit is non-refundable
• If work has begun, you will be billed for all completed work up to the date of cancellation
• Cancellations must be made in writing

5. DISPUTES AND CHARGEBACKS

5.1 Dispute Resolution

If you have concerns about a charge on your account, please contact us first at support@morpichdesign.com before initiating a dispute with Stripe or your payment provider.

5.2 Chargebacks

In the event of a chargeback, you agree to cooperate with us and Stripe in the investigation. False or fraudulent chargebacks may result in termination of services and additional legal action.

6. STRIPE SERVICES

6.1 Third-Party Service

Stripe is a third-party payment processor. By using our payment system, you also agree to Stripe's Terms of Service (available at https://stripe.com/legal).

6.2 Processing Issues

We are not responsible for errors, interruptions, or declined transactions that occur due to issues with Stripe's services or your payment provider.

7. MISCELLANEOUS

7.1 Changes to Terms

We reserve the right to modify these payment terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our payment system constitutes acceptance of any changes.

7.2 Contact Information

For questions about these terms or payment issues, please contact us at:

Email: support@morpichdesign.com
Website: https://morpichdesign.com

7.3 Governing Law

These terms shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law.

8. ACKNOWLEDGMENT

By making a payment through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.